Order number: ***********I ordered * books and eventually cancelled due to the delay bu...

GetHuman-omotolab's customer service issue with Barnes & Noble from November 2018

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The issue in GetHuman-omotolab's own words
Order number: ***********I ordered * books and eventually cancelled due to the delay but the books were still delivered and also my order was replaced twice before I canceled so I got a total of * books. Although now I want to keep the * books I ordered but a refund has already been processed (I’m yet to get the money in my account). Is it possible to go ahead with payment for the two books and return the other two with the UPS label or do I have to return everything and place the order again? *Thanks.
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Barnes & Noble

Customer service issue
Reported by GetHuman-omotolab
Nov 27th, 2018 - 9 mons ago
I have an issue with Barnes & Noble too
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Seen by 3 customers so far
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Timeline
GetHuman-omotolab started working on this issue
Nov 27th, 2018 8:39am