I just purchased a book (order ***********) and the order went through before I could a...

GetHuman-ibkrazy's customer service issue with Barnes & Noble from November 2018

Help with my Barnes & Noble issue
The issue in GetHuman-ibkrazy's own words
I just purchased a book (order ***********) and the order went through before I could apply the cyber Monday **% off. Can I get this changed. And get my discount?
GetHuman-ibkrazy did not yet indicate what Barnes & Noble should do to make this right.
I have an issue with Barnes & Noble too
How GetHuman-ibkrazy fixed the problem
I called my local Barnes and Noble after trying online. And calling the help line myself. Both got me known where. Even though it wasn't a store issue. She took my information. And called the help center for me. She called me back and said I should see the **% discount back on my account. Might take a week or so. But it will be tak*n care of.
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Barnes & Noble

Customer service issue
Reported by GetHuman-ibkrazy
Nov 27th, 2018 - 9 mons ago
I have an issue with Barnes & Noble too
Fixed
GetHuman-ibkrazy shared how to fix
Seen by 5 customers so far
Similar issue to 364 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Name of Book
Order number
Timeline
GetHuman-ibkrazy started working on this issue
Nov 27th, 2018 1:29am
GetHuman-ibkrazy confirmed the issue is fixed. Hooray!
Nov 27th, 2018 6:00am