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Before contacting them, items GetHuman1626632 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Name of Book, and Order number
The issue in GetHuman1626632's own words
I called customer service and your representative was extremely unhelpful, she was hard to understand and had no idea what she was doing. Put me on hold after ** minutes I finally hung up called the Mid Rivers store manager who was extremely helpful and polite answered my question immediately . I do not ever file a complaint but this was beyond ridiculous. Now everytime I try to go to customer services on your website I am unable to.
GetHuman1626632 did not yet indicate what Barnes & Noble should do to make this right.
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