I wasted *hours trying to order a *.**c book called “Cliff Diver” by Carmen Armarta. I...

GetHuman1625368's customer service issue with Barnes & Noble from November 2018

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The issue in GetHuman1625368's own words
I wasted *hours trying to order a *.**c book called “Cliff Diver” by Carmen Armarta. I clicked purchase and it showed up in the cart. I tried to click on the cart to purchase and it kept saying there was nothing in my cart. Next I tried paying by PayPal and it wouldn’t accept that . Next it said I didn’t have an account so I opened an account, then went right back deleting anything accept my account and started again. The same happened. I hope you realise by this time I am swearing (i’m A nice little old lady and don’t usually swear. I then started pulling out my hair (just the grey bits)*Help me if you don’t want to be responsible for my heart attack! But really it has been a very exasperating exercise and hope you can sort it out.*Regards*Sue Roper
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Barnes & Noble

Customer service issue
Reported by GetHuman1625368
Nov 26th, 2018 - 10 mons ago
I have an issue with Barnes & Noble too
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Seen by 7 customers so far
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Name of Book
Order number
Timeline
GetHuman1625368 started working on this issue
Nov 26th, 2018 5:36am