I placed an order for a signed first edition copy of what if it's us by Becky Albertall...
GetHuman1334910's customer service issue with Barnes & Noble from October 2018
Help with my Barnes & Noble issue
First: share to improve GetHuman1334910's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1334910 to get a Barnes & Noble rep on the line!
Always use the GetHuman Phone tocall Barnes & Noble. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1334910 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Name of Book, and Order number
The issue in GetHuman1334910's own words
I placed an order for a signed first edition copy of what if it's us by Becky Albertalli and Adam Silvera and when I received it today the signature is backwards and so light you can barely see it. It doesn't make sense.
GetHuman1334910 did not yet indicate what Barnes & Noble should do to make this right.
I have an issue with Barnes & Noble too
How GetHuman1334910 fixed the problem
We are waiting for GetHuman1334910 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.