I placed an order for a signed first edition copy of what if it's us by Becky Albertall...

GetHuman1334910's customer service issue with Barnes & Noble from October 2018

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The issue in GetHuman1334910's own words
I placed an order for a signed first edition copy of what if it's us by Becky Albertalli and Adam Silvera and when I received it today the signature is backwards and so light you can barely see it. It doesn't make sense.
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Barnes & Noble

Customer service issue
Reported by GetHuman1334910
Oct 12th, 2018 - 2 mons ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 2 customers so far
Similar issue to 233 others
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Timeline
GetHuman1334910 started working on this issue
Oct 12th 8:44pm