On August **nd,**** I placed an order for * Patterson's books.**. **th suspect. *. Trip...

GetHuman-hanovera's customer service issue with Barnes & Noble from September 2018

200 similar
0 following
Help with my Barnes & Noble issue
First: share to improve GetHuman-hanovera's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Barnes & Noble help.
The issue in GetHuman-hanovera's own words
On August **nd,**** I placed an order for * Patterson's books.**. **th suspect. *. Triple homicide *. Forgot.*I never received the nook e books.*You were to credit * gift cards one card $ *.** *nd card $**.**....then gave my debit card for the few dollars remaining on the bill. The whole amount thirty some dollars was taken from my bank account.***I have contacted your company after many attempts please credit my bank account the total amount you drew out. I would like to replace the order using my gift cards first. My e-mail *****@***.com....text ***********,telephone is same number. Address is **** Cascade Creek Drive Jackson,Michael. ***** I have been trying to resolve this issue since the **nd of last month and I am very tired . David Kennedy
GetHuman-hanovera did not yet indicate what Barnes & Noble should do to make this right.
I have an issue with Barnes & Noble too
How GetHuman-hanovera fixed the problem
We are waiting for GetHuman-hanovera to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Barnes & Noble's attention and get better help faster. Tap below to get started.
Having Barnes & Noble issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Barnes & Noble email you?
This email address isn't valid
Follow this issue
See how GetHuman-hanovera fixes it.
This email address isn't valid

Barnes & Noble

Customer service issue
Reported by GetHuman-hanovera
Sep 20th, 2018 - 6 mons ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 5 customers so far
Similar issue to 200 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Purchase ID
Phone Number on Account
Name of Book
Order number
GetHuman-hanovera started working on this issue
Sep 20th, 2018 6:38pm