Good morning, I placed an order on Monday, July *, with the order number ***********, a...

GetHuman858864's customer service issue with Barnes & Noble from July 2018

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The issue in GetHuman858864's own words
Good morning, I placed an order on Monday, July *, with the order number ***********, and am a Barnes and Noble Member. In being a member, I was promised that I would receive my online orders in *-* business days. On Monday, July *, my package was also shipped. Today is the *th and my package has not arrived (after four business days including Monday). The order I placed was for a gift for a birthday party I have tomorrow and I am disappointed to say I won't be able to bring the gift that day. In addition, the delay makes it hard to form a trust with Barnes and Noble as I intended on ordering some of my college books, and prep books from you all, however, if in buying a membership I'm still not ensured an on-time delivery, I'm not sure if I will. I hope there will be a way to accommodate this. Thank you for your time and understanding.

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Had someone order a book & charge it to me. Contacted Barnes & Noble & they stopped...Book not delivered. Ordered *******. Talked to a B&N rep on ****, she said that...I would like to order a couple of books today online, and when I look at my membe...I was speaking to a rep when we were disconnected* B&N called back, but no repres...I had an order placed on my account and charged to me by someone. I called and i...I need my educator number to purchase online I lost it and only use my phone numb...How do I find my B&N Membersip number to add to my online account so I can use my...**** is the last * digits of my member****p number. I’m trying to place an online...
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Barnes & Noble

Customer service issue
Reported by GetHuman858864
Jul 7th, 2018 - 5 years ago
I have an issue with Barnes & Noble too
Fixed
Seen by 10 customers so far
Similar issue to 85 others
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Name of Book
Order number

Timeline

GetHuman858864 started working on this issue
Jul 7th, 2018 8:28pm
GetHuman858864 indicated the issue is not fixed yet.
Jul 7th, 2018 8:29pm
GetHuman858864 indicated the issue is not fixed yet.
Jul 7th, 2018 9:34pm

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