Couldn’t gain access, forgotten email and password and tried to create a new one, would...

GetHuman562979's complaint issue with Barnes & Noble from April 2018

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The issue in GetHuman562979's own words
Tell you that my nook shut down and went back to the registration*log in page on the nook ... Couldn’t gain access, forgotten email and password and tried to create a new one, wouldn’t let me and saying can’t use email or password
Tried to explain the issue but operator did not listen and told me it would work if I created a Barnes and noble account, it didn’t so can’t use the nook at all
Fix the nook
I have an issue with Barnes & Noble too
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Barnes & Noble

Nook
complaint issue
Reported by GetHuman562979
Apr 2nd, 2018 - 7 mons ago
I have an issue with Barnes & Noble too
Not resolved
Seen by 1 customer so far
Similar issue to 319 others
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Name of Book
Order number
Timeline
GetHuman562979 started working on this issue
Apr 2nd 6:16pm
GetHuman562979 reviewed the items needed
Apr 2nd 6:16pm