I ordered a book for a Christmas gift on* December **, **** * Order* ********** and r...

GetHuman-hjtt's customer service issue with Barnes & Noble.com from December 2018

5 views | 13 similar | 0 following
Help with my Barnes & Noble.com issue
Next: our robot will wait on hold for GetHuman-hjtt to get a Barnes & Noble.com rep on the line!
Always use the GetHuman Phone to call Barnes & Noble.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-hjtt's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hjtt may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-hjtt's own words
I ordered a book for a Christmas gift on* December **, **** * Order* ********** and received an email stating that it would take *-* business days to get. I called customer service today ********** a total of * times and asked what the problem was. I was told that the book is out of stock and they are waiting for it. I then told the person that I want to cancel and was told I couldn't. My reference * is ******-******. I also told them that it's now on your web site for $**.** and I paid $**.** and they would not give me a credit. I also told your customer service that I could have ordered from Amazon for $**.** cheaper and would receive in one day but they didn't care. I would like my money refunded and my ordered cancelled. I will be filing a complaint with the BBB and the NJ State Attorneys Office.

GetHuman-hjtt did not yet indicate what Barnes & Noble.com should do to make this right.

How GetHuman-hjtt fixed the problem

We are waiting for GetHuman-hjtt to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Barnes & Noble.com's attention and get better help faster. Tap below to get started.
Having Barnes & Noble.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hjtt fixes it.
This email address isn't valid

Barnes & Noble.com

Customer service issue
Reported by GetHuman-hjtt
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 13 others
0 customers following this


GetHuman-hjtt started working on this issue
Dec 26th, 2018 6:18pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies