We received our first barkbox Saturday, but the toys were too big and hard for our smal...

GetHuman1683219's customer service issue with BarkBox from December 2018

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The issue in GetHuman1683219's own words
We received our first barkbox Saturday, but the toys were too big and hard for our small Italian greyhounds, I called*texted with someone and they said they would send us a new box, and gave us a credit but I saw we were just chatted for the bar box on my card. So I’m not sure if the charge is for this month or if we are getting charged twice. We have only received one box and again the toys are too big and large abs hard for our pups. Can someone help?
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BarkBox

Customer service issue
Reported by GetHuman1683219
Dec 3rd, 2018 - a mon ago
I have an issue with BarkBox too
Not resolved
Seen by 5 customers so far
Similar issue to 59 others
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Timeline
GetHuman1683219 started working on this issue
Dec 3rd, 2018 10:01pm