I bought a bark box for National dog day. No subscription needed. Since then I’ve been...

GetHuman-dtaeloga's customer service issue with BarkBox from November 2018

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The issue in GetHuman-dtaeloga's own words
I bought a bark box for National dog day. No subscription needed. Since then I’ve been charged twice and haven’t received a box since the first. I reached out before and I got an email back saying it was fixed but I continue to get charged for the second time now. I’m confused about this situation. And wonder why I am being charged and not even receiving the boxes. I never had a subscription to begin with
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BarkBox

Customer service issue
Reported by GetHuman-dtaeloga
Nov 4th, 2018 - a mon ago
I have an issue with BarkBox too
Not resolved
Seen by 2 customers so far
Similar issue to 51 others
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Timeline
GetHuman-dtaeloga started working on this issue
Nov 4th 2:49am