I PLACED THIS ORDER AUGUST *, **** ONLINE AT THE AMAZING SCARVES USA WEBSITE FOR...

GetHuman5348481's Complaint issue with Barclay Cards from October 2020

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The issue in GetHuman5348481's own words
I PLACED THIS ORDER AUGUST *, **** ONLINE AT THE AMAZING SCARVES USA WEBSITE FOR $**.** (ORDER A******). THIS WEBSITE STATES THE COMPANY IS LOCATED IN SUNNYVALE, CALIFORNIA WHICH IS WHY I PLACED THE ORDER! NO WHERE ON THEIR WEBSITE DOES IT STATE THEY ARE LOCATED IN CHINA! **ONCE THIS SHIPMENT ARRIVED FROM CRANBERY, NEW JERSEY, I SAW HOW SUBSTANDARD THE ITEMS WERE… ALL VERY THIN MATERIAL AND VERY CHEAPLY MADE SO I REQUESTED TO RETURN THEM TO THE US BASED LOCATION! THE ONLY METHOD OF CONTACT IS VIA A CONTACT FORM THRU THEIR WEBSITE WHICH I FILLED OUT AND SENT IN. **THEN I RECEIVED AN EMAIL STATING I HAD TO RETURN THE ITEMS TO CHINA! C H I N A! ! ! ! ! NO WHERE ON THEIR SITE DOES IT STATE THE ITEMS SHIP FROM CHINA OR HAVE TO BE RETURNED TO CHINA!!! THEY HAVE MISREPRESENTED THEMSELVES AND LIED TO THE PUBLIC ABOUT THEIR BUSINESS!!! I HAVE REQUESTED TWICE THEY PROVIDE ME WITH A RETURN LABEL SINCE THEY LIED ON THEIR WEBSITE ABOUT THEIR LOCATION BUT THEY WILL NOT SEND ME ONE. NO WHERE ON THEIR REFUND*EXCHANGE PAGE DOES IT STATE YOU HAVE TO RETURN THEIR ITEMS TO CHINA! I SAID I WOULD RETURN TO THE ADDRESS THEY WERE SHIPPED FROM BUT THEY STATE THEY HAVE TO BE RETURNED TO CHINA! THIS IS A TOTAL RIP OFF AND A WAY THEY GET PEOPLE’S MONEY FOR CHEAP SUBSTANDARD ITEMS! THEY STATE IN THEIR EMAILS TRACKING INFO SHOWS IT COMING FROM CHINA…WELL, IT’S A LITTLE LATE THEN TO DO ANYTHING ABOUT IT, ISN’T IT?!?!?!?!?!**PLEASE RECONSIDER MY CLAIM! I USE CREDIT CARDS FOR PURCHASES IN CASE I HAVE ISSUES AND FOR YOU TO NOT READ WHAT I SUBMITTED THE FIRST TIME LEAVES ME QUESTIONING IF I USED THE WRONG CREDIT CARD COMPANY!

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Barclay Cards

Complaint issue
Reported by GetHuman5348481
Oct 9th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 191 others
0 customers following this

Timeline

GetHuman5348481 started working on this issue
Oct 9th, 2020 1:17am

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