GetHuman3786515's customer service issue with Barclay Cards from October 2019

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The issue in GetHuman3786515's own words
dispute ... i disputed a charge of $** from popjulia from may **, ****. these merchants are scammers. there are literally thousands of online complaints about popjulia. the answered my dispute with fabricated documents. when i brought this to barclays attention - and barclays saw that it was false - barclays did nothing. the email exchange shows i popjulia * times to provide an address to return the merchandise and they did not not until i filed a dispute did they provide an address in china - which, according to USPS, UPS and FEDEX is an invalid address. so i returned the merchandise to the address in california where it came from with tracking showing the merchandise was delivered. and just rec'd a letter from barclays saying that i have no dispute rights! i am now going to call their corporate headquarters in england and the local tv station "* on your side" to see if they can resolve the issue and then going to cancel my card. this is a world elite aviator card. and this is how they treat their customers. disgraceful.

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Barclay Cards

online purchase
Customer service issue
Reported by GetHuman3786515
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 438 others
0 customers following this


GetHuman3786515 started working on this issue
Oct 18th, 2019 5:53am
GetHuman3786515 indicated the issue is not fixed yet.
Oct 18th, 2019 10:25am
GetHuman3786515 indicated the issue is not fixed yet.
Oct 18th, 2019 10:46am

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