I am a student of Hopkinsville Community Collegehave some questions about Bank Moblie...

GetHuman2604875's customer service issue with BankMobile from March 2019

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I am a student of Hopkinsville Community Collegehave some questions about Bank Moblie. I got an email *"We sent a check on ********** to your primary address as specified in your BankMobileVibe.com profile, but it was returned to us. This may mean your primary address on profile is incorrect. Please log in at*www.BankMobileVibe.com*and update your primary address by choosing "User Profile" then "Address & Phone"."**I never set up an account and I do not have a card for Bank Moblie. I know Bank Moblie works with Hopkinsville Community College in refund checks and I have received some in the past. I tried calling but I don't have any information like a ** Digit number to get ahead so I can talk to someone. I do not know what to do!
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BankMobile

Customer service issue
Reported by GetHuman2604875
Mar 27th, 2019 - 23d ago
I have an issue with BankMobile too
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Seen by 5 customers so far
Similar issue to 418 others
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Timeline
GetHuman2604875 started working on this issue
Mar 27th 4:45pm
GetHuman2604875 indicated the issue is not fixed yet.
Mar 27th 4:47pm
GetHuman2604875 confirmed the issue is fixed. Hooray!
Mar 31st 8:55pm