Refund preference

GetHuman-romanjo's customer service issue with BankMobile from December 2018

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Help with my BankMobile issue
GetHuman-romanjo's next move: talk to BankMobile again when they open.
BankMobile's call center is closed now. We will send GetHuman-romanjo a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-romanjo's own words
Make sure my refund selection is fixed. Obviously the BankMobile website does not work! ... My refund preference I selected has not been working whatsoever and it is a problem since it is time sensitive on my end and my refund selection is direct deposit but I have to wait *-* days sometimes even a little more, yet on my bank mobile account I have direct deposit selected.
Calling me so I can be assured it can fixed and is fixed so that future checks are deposited into my account.
I have an issue with BankMobile too
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BankMobile

Customer service issue
Reported by GetHuman-romanjo
Dec 7th, 2018 - 5 mons ago
I have an issue with BankMobile too
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Seen by 4 customers so far
Similar issue to 232 others
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Timeline
GetHuman-romanjo started working on this issue
Dec 7th, 2018 12:46am
GetHuman-romanjo indicated the issue is not fixed yet.
Dec 7th, 2018 12:49am