I tried to open up a new checking account with Bank Mobile, but couldn’t get ahold of o...

GetHuman1333861's customer service issue with BankMobile from October 2018

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The issue in GetHuman1333861's own words
I tried to open up a new checking account with Bank Mobile, but couldn’t get ahold of one of the documents to verify my ID required to open the account. *Because of this, I wired my refund to an existing account instead. The ID hold is still there and I need it removed since I’m no longer trying to open a new account.
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BankMobile

Customer service issue
Reported by GetHuman1333861
Oct 12th, 2018 - 2 mons ago
I have an issue with BankMobile too
Not resolved
Seen by 3 customers so far
Similar issue to 165 others
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Timeline
GetHuman1333861 started working on this issue
Oct 12th 6:19pm