How can I access my account. I am now here in the US. When I try banking on line I get...

GetHuman-jsaniel's Question issue with Bank of the Philippine Islands from October 2020

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The issue in GetHuman-jsaniel's own words
I was trying to trying to access my savings account thru a Debit card on line. I am now here in the US. ... How can I access my account. I am now here in the US. When I try banking on line I get a quick respond that I am block out and to reset my password, however when I did that it would sent me a temporary code to use for my cell phone which I no longer use. I have a new cell phone. Will you please e-mail me how to access my debit account (savings) so I could make a regular deposit for my use when I'm in the PI which is almost every year. Thanks. My bank is in Ayala Center - BPI Cebu Branch, Cebu City, Cebu, PI.
They could make it right by resolving or fix the problem of my accessing my account on line.
I've been a customer of BPI over **yrs. now.
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Bank of the Philippine Islands

ATM (Debit Card) BPI Savings.
Question issue
Reported by GetHuman-jsaniel
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 585 others
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GetHuman-jsaniel started working on this issue
Oct 3rd, 2020 12:21pm
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Oct 3rd, 2020 12:24pm

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