my friend sent me money around **am today via remitly. i have received the text msg tha...

GetHuman-bbrnd's customer service issue with Bank of the Philippine Islands from December 2019

Help me with my issue
The issue in GetHuman-bbrnd's own words
my friend sent me money around **am today via remitly. i have received the text msg that it was already transferred to my bpi but it is not appearing on my account.*remitly reference number is R***********

GetHuman-bbrnd did not yet indicate what Bank of the Philippine Islands should do to make this right.

How GetHuman-bbrnd fixed the problem
it took * hours for the money to appear in my bank
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Bank of the Philippine Islands

Customer service issue
Reported by GetHuman-bbrnd
Dec 4th, 2019 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 49 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman-bbrnd started working on this issue
Dec 4th, 2019 11:00pm
GetHuman-bbrnd confirmed the issue is fixed. Hooray!
Dec 5th, 2019 1:24am