Hi there,*I have been using online banking for years to access my Bank of Scotland curr...

GetHuman-heinzhoe's customer service issue with Bank of Scotland from June 2018

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The issue in GetHuman-heinzhoe's own words
Hi there,*I have been using online banking for years to access my Bank of Scotland current account. As instructed I setup myself via Halifax and have been using their login webpage since. Recently I have been recommended to change that to the Bank of Scotland login page. That would require to newly register again. I properly entered all information asked, including successfully PIN, also received email confirmation. But when I entered my login details, I was refused. In spite of retrying, same result. Strangely.*I wonder, what actually is the advantage for me to directly login via the Bank of Scotland page instead of using Halifax login page anyway, please?
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Bank of Scotland

Customer service issue
Reported by GetHuman-heinzhoe
Jun 29th, 2018 - a yr ago
I have an issue with Bank of Scotland too
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Seen by 2 customers so far
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GetHuman-heinzhoe started working on this issue
Jun 29th, 2018 3:39pm