My property mortgage loan was bought by your company and was converted into stocks. The...

GetHuman-lncal's Complaint issue with Bank of New York Mellon from October 2019

Help with my Bank of New York Mellon issue
First: share to improve GetHuman-lncal's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lncal may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-lncal's own words
My property mortgage loan was bought by your company and was converted into stocks. The issue I bought this house in **** and it is indeed Underwater the Mortgage Service was Transferred to Carrington on August **, **** and denied my Loan Mod filed on May **, ****, sold my property back to your Bank (BNYM) in the amount of $***,***.** my Balance Principal Outstanding is $***,***.** and the Equity is **,***.**. I spend all my savings in this house $***,***.** for the upgrades and the mortgage payment I made was $***,***.** on the Statement in ****. The Carrington Mortgage Services removed my name in the Title and sue me Unlawful Detainer and we are moving out already, because when this issue happen I was confined in the hospital and discharged but still feeling weak and dizzy my husband one kidney was removed and he cannot lift heavy stuffs and my son was injured when is in the US Military and he has a plate in is legs still can't lift heavy load. I ask help to the church the problem they can not finish to remove the stuffs it might run of time the deadline is October **, ****. I am requesting to extend a little bit of time to have a chance to remove *our belongings. Thank you.

GetHuman-lncal did not yet indicate what Bank of New York Mellon should do to make this right.

How GetHuman-lncal fixed the problem

We are waiting for GetHuman-lncal to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bank of New York Mellon's attention and get better help faster. Tap below to get started.
Having Bank of New York Mellon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bank of New York Mellon

Complaint issue
Reported by GetHuman-lncal
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 133 others
0 customers following this

Timeline

GetHuman-lncal started working on this issue
Oct 14th, 2019 6:09pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians