I did not receive a statisfactory response from BOH customer service, who blames my cel...

GetHuman4700494's customer service issue with Bank of Hawaii from April 2020

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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman4700494's own words
I did not receive a statisfactory response from BOH customer service, who blames my cell carrier for the failure of their system to call me to provide the security code. I want BOH to remove the extra level of security if it isn't working so that I can access my bank accounts online. Either that or I will close all of my BOH accounts and deal with another bank that provides excellent customer service.

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Bank of Hawaii

Customer service issue
Reported by GetHuman4700494
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 20 customers so far
Similar issue to 37 others
0 customers following this

Timeline

GetHuman4700494 started working on this issue
Apr 23rd, 2020 2:20am
GetHuman4700494 indicated the issue is not fixed yet.
Apr 23rd, 2020 2:20am
GetHuman4700494 indicated the issue is not fixed yet.
Apr 23rd, 2020 2:20am

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