Well I was using Bank of America prepaid card for my p u a deposits one day I was looki...

GetHuman5884535's customer service issue with Bank of America from March 2021

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The issue in GetHuman5884535's own words
Well I was using Bank of America prepaid card for my p u a deposits one day I was looking at what i have spend for the mth and I saw some suspicious activity that I was not familiar with so when I called the bank to tell them they froze my account i could not take care of any of my bills or business affairs I was really counting on my money that week I had to wait over a month to get any kind of money from my employment and what I don't understand is all I did was inquire it wasn't even that much money they Bank of America institute wrote me a letter cut me off and told me they pretty much didn't need my services anymore and telling me that I need to pay $** back that I inquired that might have been fraud now why in the **** if I have $*,*** in the bank I would be crying about $** and make up a story like that but that $** has caused me a lot of heartache I wish I never called and told them nothing and let whoever was in my bank account stealing my money let them do it whatever the case may be they just wrote me a letter again I can't find the letter I'd be calling that number right now but pretty much told me that they still have my money in the Bank of America account and I would like to retrieve it as soon as possible I don't want to wait in the mail I don't want to wait for nothing I just want my money I want to go to the bank and pick up my money

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Bank of America

Customer service issue
Reported by GetHuman5884535
Mar 24th, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 6079 others
0 customers following this

Timeline

GetHuman5884535 started working on this issue
Mar 24th 10:56pm