Boa has report * miss payment in my credit report in July ****. I made the payment late...

GetHuman-alexaleg's Missing Payment issue with Bank of America from March 2021

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The issue in GetHuman-alexaleg's own words
Boa has report * miss payment in my credit report in July ****. I made the payment late and made * payments at the same time plus fees and then a pay off the card immediately.*The reason of my missed payment was because *Since I closed my checking account with them I did not have the opportunity to make online payments to my *** $ limit credit card.*So I pay througth the arm or at the branch.*In june **** my wife kids and I we got Covid so we were at home and I had no way to go out to make the payment. We had a lot of stuffs going on and we skip * month payment *I called them several times BOA to request that they delete that miss payment and they see that they will do their best but nothing happen.*I tried to dispute this only bad thing that. I have in my credit report * times and they tell me that the information is accurate.*I have never missed a payment with them except thia time. It took my score down of ** points ...what can I do

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Bank of America

Missing Payment issue
Reported by GetHuman-alexaleg
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 6128 others
0 customers following this

Timeline

GetHuman-alexaleg started working on this issue
Mar 19th 3:32pm