Sir*Madame, I purchased ad space on Google for Sankore Press using my credit card endi...

GetHuman-tkarenga's customer service issue with Bank of America from January 2021

Help with my Bank of America issue
First: share to improve GetHuman-tkarenga's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tkarenga may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-tkarenga's own words
Sir*Madame, I purchased ad space on Google for Sankore Press using my credit card ending on -**** on *******. Subsequently I received a fraud alert and was asked to verify the purchase. I inadvertently clicked on fraud, but that was a mistake. I tried to correct it on line where indicated by placing a statement: Error, please disregard. But I have subsequently received correspondence (*LL **** *** ***) saying that the fraud had been reconciled and the amount removed from my account. I would like this amount to be debited to my account because it is a legitimate charge. A new card was issued and it is now -****. Thank you for your prompt attention to this. Please let me know you've received this and subsequent action on it. Thank you. I look forward to hearing from you.

GetHuman-tkarenga did not yet indicate what Bank of America should do to make this right.

How GetHuman-tkarenga fixed the problem

We are waiting for GetHuman-tkarenga to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Having Bank of America issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bank of America

Customer service issue
Reported by GetHuman-tkarenga
Jan 4th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5819 others
0 customers following this


GetHuman-tkarenga started working on this issue
Jan 4th 1:58am