Sir*Madame, I purchased ad space on Google for Sankore Press using my credit card endi...

GetHuman-tkarenga's customer service issue with Bank of America from January 2021

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The issue in GetHuman-tkarenga's own words
Sir*Madame, I purchased ad space on Google for Sankore Press using my credit card ending on -**** on *******. Subsequently I received a fraud alert and was asked to verify the purchase. I inadvertently clicked on fraud, but that was a mistake. I tried to correct it on line where indicated by placing a statement: Error, please disregard. But I have subsequently received correspondence (*LL **** *** ***) saying that the fraud had been reconciled and the amount removed from my account. I would like this amount to be debited to my account because it is a legitimate charge. A new card was issued and it is now -****. Thank you for your prompt attention to this. Please let me know you've received this and subsequent action on it. Thank you. I look forward to hearing from you.

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Bank of America

Customer service issue
Reported by GetHuman-tkarenga
Jan 4th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5819 others
0 customers following this

Timeline

GetHuman-tkarenga started working on this issue
Jan 4th 1:58am