$**** has not been returned on to my Unemployment card from my Chase Bank which they said was returned back to my Bank of America unemployment card

GetHuman5251063's customer service issue with Bank of America from October 2020

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The issue in GetHuman5251063's own words
I had the money transferred from my Unemployment card to my Chase card At the Chase Bank branch The next day I trade to make a purchase with my card and transaction Was declined. I deposited $*,*** on my chase account only to find out my account had been closed for no activity for ** days, they said the money Was put back On my unemployment card when I called to find out the balance the money was not back on my *unemployment card, this took place Wednesday of last week. Chase Bank said it would be there in **hrs the other guys said * days. I've called everyday since and nothing.I contacted Bank of America yesterday and they sent me to the financial department just to be on hold for ** minutes and then got disconnected.The money still has not been return to my unemployment card. I talk to unemployment yesterday And they told me that if I do not get this resolved by October *th they're gonna open investigation on Bank of America and Chase Bank to find out where my money is at They said to contact you guys to find out where my money is at My wife is having surgery tomorrow and half of that money was supposed to go to the doctor bill. I need my money if it doesn't get return to card my wife surgery's gonna be postponed again. Please resolve this issue as soon as possible today please Ive been on the phone dealing with this and getting a run around and a different answer every time I call. Thankyou my number is ***-***-****

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Bank of America

Customer service issue
Reported by GetHuman5251063
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 5444 others
0 customers following this

Timeline

GetHuman5251063 started working on this issue
Oct 1st, 2020 2:36pm

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