I received a check for a substantial amount from P&G about a week or so ago...the check...

GetHuman-twodogss's customer service issue with Bank of America from May 2020

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The issue in GetHuman-twodogss's own words
trying to go to BOA where I always go in Mount Prospect, IL on Kensington so I can cash check from P&G and get my funds deposited into my BOA Savings account...Bank is Closed-No one there so I'm worried and stressed. ... I received a check for a substantial amount from P&G about a week or so ago...the check is from shares of P&G stock that I sold. I need to take my check to BOA so that I can have it deposited into my savings account. I have not been able to access the BOA bank that I go to as it has been closed due to the corona virus. I don’t know if there is a time period as to when my check will remain active and when it needs to be cashed or not. I’m concerned. Can any BOA facility help take care of this? How can I find out when the BOA Bank that I Bank at will be open? I’m stressed...please let me know who I can call to get help*advice. I really hope that the BOA Bank that I have always banked at near me will open soon...Gosh, I hope so! Thank You...a lot of what I am wondering is over my head-a lot of my thoughts have been unanswered because I can’t get a hold of anyone at my BOA Bank as they are closed so in order for me to avoid more stress, any and all help will be greatly appreciated. Thank You-Sincerely, Sally
I need to find out when this Bank of America Location will be open so I can get this matter resolved.
I have been a customer at the BOA in Mount Prospect Location on Kensington for many many years
This is all for now...I really need to cash this check and have it deposited into my account asap. Check is in the amount of $**,*** and something dollars. I have to get this taken care of before this check expires. Thank you
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Bank of America

need to deposit check from P&G due to sale of P&G Shares before check expires
Customer service issue
Reported by GetHuman-twodogss
May 27th, 2020 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 5378 others
0 customers following this

Timeline

GetHuman-twodogss started working on this issue
May 27th, 2020 1:00pm
GetHuman-twodogss indicated the issue is not fixed yet.
May 27th, 2020 6:06pm
GetHuman-twodogss indicated the issue is not fixed yet.
May 27th, 2020 6:07pm
GetHuman-twodogss indicated the issue is not fixed yet.
May 27th, 2020 6:09pm

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