Door won't open on ATM facility at **** North Clark Street, Chicago, IL.

GetHuman-kartweel's customer service issue with Bank of America from May 2020

Help with my Bank of America issue
The issue in GetHuman-kartweel's own words
The problem: Door won't open on ATM facility at **** North Clark Street, Chicago, IL.

GetHuman-kartweel did not yet indicate what Bank of America should do to make this right.

How GetHuman-kartweel fixed the problem
I never did get it resolved. That door has been trouble for a while* I've had to try repeatedly to get it open, and four days ago, it stopped opening altogether. It was next to impossible to contact anyone at Bank of America who could address the problem. I tried calling, and there was no number where I could report this type of problem. One number I reached that might have helped said it was not taking calls. I tried the chat and was transferred to a page that wanted me to sign up for something for a dollar that they'd refund--not even easy to understand what that was. I tried for days to get through to someone. Many of your ATMs are closed now, and I needed to make a deposit to avoid an overdraft. I ended up transferring money from my VISA, which I now have to pay interest on. Shabby customer service.
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Bank of America

Customer service issue
Reported by GetHuman-kartweel
May 26th, 2020 - a year ago
Not resolved
GetHuman-kartweel shared how to fix
Seen by 8 customers so far
Similar issue to 5366 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman-kartweel started working on this issue
May 26th, 2020 1:19pm
GetHuman-kartweel confirmed the issue is fixed. Hooray!
May 26th, 2020 5:23pm
GetHuman-kartweel indicated the issue is not fixed yet.
May 26th, 2020 5:32pm
GetHuman-kartweel indicated the issue is not fixed yet.
May 26th, 2020 5:32pm