Door won't open on ATM facility at **** North Clark Street, Chicago, IL.
GetHuman-kartweel's customer service issue with Bank of America from May 2020
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The issue in GetHuman-kartweel's own words
The problem: Door won't open on ATM facility at **** North Clark Street, Chicago, IL.
GetHuman-kartweel did not yet indicate what Bank of America should do to make this right.
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How GetHuman-kartweel fixed the problem
I never did get it resolved. That door has been trouble for a while* I've had to try repeatedly to get it open, and four days ago, it stopped opening altogether. It was next to impossible to contact anyone at Bank of America who could address the problem. I tried calling, and there was no number where I could report this type of problem. One number I reached that might have helped said it was not taking calls. I tried the chat and was transferred to a page that wanted me to sign up for something for a dollar that they'd refund--not even easy to understand what that was. I tried for days to get through to someone. Many of your ATMs are closed now, and I needed to make a deposit to avoid an overdraft. I ended up transferring money from my VISA, which I now have to pay interest on. Shabby customer service.
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