Joey at the willow glen, Lincoln Avenue branch in San Jose, ca chose to lecture me and...

GetHuman-kathycsp's customer service issue with Bank of America from May 2020

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The issue in GetHuman-kathycsp's own words
Joey at the willow glen, Lincoln Avenue branch in San Jose, ca chose to lecture me and chide me rather than help me. I asked him to just stop talking so that I could have Luis help me, but he kept up a non-stop lecture. As he walked away, he told Luis he just didn’t like me. A few years ago I pulled about **k from BofA and moved my mortgage because of service like this. If I see Joey in my branch again, I will do the same and encourage my friends who are also women to avoid this petulant little mans planet.**I also saw most other banks open not b of a where my safe deposit box is located.

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Bank of America

Customer service issue
Reported by GetHuman-kathycsp
May 29th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 5384 others
0 customers following this

Timeline

GetHuman-kathycsp started working on this issue
May 29th, 2020 9:27am

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