I cannot make transactions.my card number is **************** in names of Florence S Na...

GetHuman-flosuubi's Card Declined issue with Bank of America from October 2019

Help with my Bank of America issue
The issue in GetHuman-flosuubi's own words
I cannot make transactions.my card number is **************** in names of Florence S Nansubuga. Telephone number **********

GetHuman-flosuubi did not yet indicate what Bank of America should do to make this right.

How GetHuman-flosuubi fixed the problem
I called customer service.found the telephone number on bank of america website.i was asked to give one of the following** last four digits of SSN, my card pin or numbers on my card. i gave them the card numbers but couldn't verify me also asked for my pin and they failed! finally i was told to login in my online banking and they verified by sending me a link on my phone number.when i logged into the link i was able to speak to on of the representative.he informed me that my card was compromised and terminated. they had sent me a new card and didn't know. any way, i got it today in my mail. but the whole situation was frustrating.
Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Having Bank of America issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bank of America

Card Declined issue
Reported by GetHuman-flosuubi
Oct 15th, 2019 - 3 years ago
GetHuman-flosuubi shared how to fix
Seen by 12 customers so far
Similar issue to 19308 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday


GetHuman-flosuubi started working on this issue
Oct 15th, 2019 8:01pm
GetHuman-flosuubi confirmed the issue is fixed. Hooray!
Oct 16th, 2019 4:38am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians