I bank with Wells Fargo but used in Bank of America ATM one night I tried to take out...

GetHuman3692679's customer service issue with Bank of America from October 2019

Help with my Bank of America issue
First: share to improve GetHuman3692679's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3692679 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman3692679's own words
I bank with Wells Fargo but used in Bank of America ATM one night I tried to take out $*** it looked like the transaction went through on their system but I never received the ***. when I woke up the next morning sure no *** was gone out of my account I had to called immediately told Wells Fargo situation I never received the money have them check the video tape they said they take care of it investigated I was given a provisional credit was told that provisional credit was permanent because I want essentially then September *th this transaction happened on July *st September *th the money was taken back out of my account I just called and they said they were reversed it because the computer said it disperse the money I asked where's the videotape they said there's no video tape I want to ask Bank of America if there is videotape or was there video tape of that night. I don't see how there can't be because somebody gets robbed at ATM there's always video tape of the robbery I since we got robbed by the ATM but now there's no video tape. We know that computers made no mistakes I just got anmessage from Experian saying that my message along with millions of others of social security numbers was put it out into the open man was compromised because computers make no mistakes right.

GetHuman3692679 did not yet indicate what Bank of America should do to make this right.

How GetHuman3692679 fixed the problem

We are waiting for GetHuman3692679 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Having Bank of America issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bank of America

Customer service issue
Reported by GetHuman3692679
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 18932 others
0 customers following this

Timeline

GetHuman3692679 started working on this issue
Oct 2nd, 2019 9:10pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians