I bank with Wells Fargo but used in Bank of America ATM one night I tried to take out...

GetHuman3692679's customer service issue with Bank of America from October 2019

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The issue in GetHuman3692679's own words
I bank with Wells Fargo but used in Bank of America ATM one night I tried to take out $*** it looked like the transaction went through on their system but I never received the ***. when I woke up the next morning sure no *** was gone out of my account I had to called immediately told Wells Fargo situation I never received the money have them check the video tape they said they take care of it investigated I was given a provisional credit was told that provisional credit was permanent because I want essentially then September *th this transaction happened on July *st September *th the money was taken back out of my account I just called and they said they were reversed it because the computer said it disperse the money I asked where's the videotape they said there's no video tape I want to ask Bank of America if there is videotape or was there video tape of that night. I don't see how there can't be because somebody gets robbed at ATM there's always video tape of the robbery I since we got robbed by the ATM but now there's no video tape. We know that computers made no mistakes I just got anmessage from Experian saying that my message along with millions of others of social security numbers was put it out into the open man was compromised because computers make no mistakes right.

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Bank of America

Customer service issue
Reported by GetHuman3692679
Oct 2nd, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 18932 others
0 customers following this


GetHuman3692679 started working on this issue
Oct 2nd, 2019 9:10pm