I bank with Wells Fargo and try to get $*** out of a Bank of America ATM near my house...

GetHuman3692680's customer service issue with Bank of America from October 2019

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The issue in GetHuman3692680's own words
I bank with Wells Fargo and try to get $*** out of a Bank of America ATM near my house I went through the process request $*** and it didn't spit out the money but it look like it actually completed the transaction fees deducted from my account I told my roommate he said yeah it didn't look like it to know your account and then sure enough when I woke up in the morning * did I immediately called customer service filed a dispute and said they can check the video tape I did not receive $*** or any amount of money I was given a provisional credit then told it judge my favor then September *th the transaction happened on July *st September *th look at my bank balance and it was negative did taking the $*** back I just called and asked what was the rationale for taking my back they said that the computer told them that the money was taken I said what was the videotape they said no there's no video tape of the transaction I called for it the very first day I filed a dispute they said they take care of it now there's no video tape and that's their computer which could absolutely be wrong something computers or infallible it is the authority over my word and me calling for a video tape to be produced from day one. I don't see how that's possible when people get robbed at ATM they sure enough produce video tapes. Now I'm getting robbed from the machine, but there's no video tape I have to eat it she said not verbatim, but basically.

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Bank of America

Customer service issue
Reported by GetHuman3692680
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 18929 others
0 customers following this

Timeline

GetHuman3692680 started working on this issue
Oct 2nd, 2019 9:06pm

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