I am trying to close my bank account and having trouble doing so. I have called before...

GetHuman-debaberl's customer service issue with Bank of America from September 2019

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The issue in GetHuman-debaberl's own words
I am trying to close my bank account and having trouble doing so. I have called before and they told me I needed to order an ATM card, when I got the ATM card it says to activate I have to use a Bank of America ATM which I do not have in Bismarck North Dakota. Because it has taken so long I am now at a negative balance and want you to close my account and remove that negative balance.
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Bank of America

Customer service issue
Reported by GetHuman-debaberl
Sep 18th, 2019 - a mon ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
Similar issue to 18517 others
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Timeline
GetHuman-debaberl started working on this issue
Sep 18th 8:44pm