I am having some serious issues with my account. The institution keeps interrupting act...

GetHuman2950701's Account Access issue with Bank of America from May 2019

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2950701's own words
I am having some serious issues with my account. The institution keeps interrupting activity that I'm fully aware of. I'm trying to send my granddaughter $*** through Western Union and you guys have blocked my account yet again. I recently adjusted security measures in my account and once again, I'm unable to log in online. My activity is increased and I'm FULLY AWARE! I'm trying to help my granddaughter who just lost her father...my son. I'm very hard of hearing and almost dead which is why I need to chat rather than call. This issue needs to be resolved, or please explain what I need to do to fully CLOSE ALL ACCOUNTS with Bank of America. Thank you.
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Bank of America

Account Access issue
Reported by GetHuman2950701
May 19th, 2019 - a mon ago
I have an issue with Bank of America too
Not resolved
Seen by 6 customers so far
Similar issue to 14761 others
0 customers following this
Items needed
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Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman2950701 started working on this issue
May 19th 9:41pm