Received letter about a mortgage that has been fully paid and the home is no longer in...

GetHuman-cyberjla's customer service issue with Bank of America from May 2019

Help with my Bank of America issue
The issue in GetHuman-cyberjla's own words
Received letter about a mortgage that has been fully paid and the home is no longer in may name. The mail was sent by BofA Payment processing, *PO Box ******Wilmington,DE *****-*****Jarryl A. Larson
GetHuman-cyberjla did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman-cyberjla fixed the problem
I called the number on the bill today and a Fanchon was able to confirm that all debt had been paid. She felt it was a time delay issue in processing. I was happy to hear the confirmation of full payment.*Jarryl Larson
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Bank of America

Customer service issue
Reported by GetHuman-cyberjla
May 18th, 2019 - a mon ago
I have an issue with Bank of America too
Fixed
GetHuman-cyberjla shared how to fix
Seen by 7 customers so far
Similar issue to 14737 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-cyberjla started working on this issue
May 18th 4:44pm
GetHuman-cyberjla indicated the issue is not fixed yet.
May 18th 10:32pm
GetHuman-cyberjla confirmed the issue is fixed. Hooray!
May 20th 9:05pm