bill pay*t is important to contact the recipient of an ACH (i.e. Next Business Day and...

GetHuman-mzw's customer service issue with Bank of America from April 2019

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The issue in GetHuman-mzw's own words
bill pay*t is important to contact the recipient of an ACH (i.e. Next Business Day and * Business Day Transfers) or wire transfer (i.e. Same Business Day Transfer) to ensure they will accept the type of transfer you request. For example, many mortgage lenders and title*escrow companies will not accept an ACH transfer for home closings and other types of real estate transactions. Similarly, many investment management firms refuse to accept ACH transfers for brokerage transactions. In these instances, a wire transfer may be a better solution for transferring funds. Bank of America is not responsible for any delay, rejection, or error involving a wire or ACH transfer where we have acted in accordance with the online transfer instructions provided by our customer. See the Online Banking Service Agreement for details. What is an ACH Transfer? ACH stands for "Automated Clearing House" and is an electronic funds transfer network that connects U.S. banks. Transfers are processed by the Federal Reserve Banks or a private network such as the Electronic Payments Network. ACH transactions are processed in large batches, which provide faster processing than paper checks. Bank of America offers ACH transfers in two delivery speeds: Next Business Day delivery and Three Business Day delivery (please note the cut-off times that apply).

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Bank of America

Customer service issue
Reported by GetHuman-mzw
Apr 22nd, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 13838 others
0 customers following this

Timeline

GetHuman-mzw started working on this issue
Apr 22nd, 2019 4:56pm

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