I was fraud victim by phone trying to change two ticket master tickets to another date...

GetHuman2616514's Report Fraud issue with Bank of America from March 2019

Help with my Bank of America issue
The issue in GetHuman2616514's own words
Cancel the purchases of the apple cards ... I was fraud victim by phone trying to change two ticket master tickets to another date in a different state.*They said that i had to put money on an account with apple cards in orther to make changes on the tickets. After i did it, id realized that it was a fraud and call the credit card to make a stop payment and open an investigation.*They did it and concluded that i was not cover and that i have to pay the money.*I think that this is wrong. I should be protected as a loyal costumer for more than ** years, i tried to talk to a supervisor and it wasnt possible they didnt allow it.*I supose that this company has insurance for this cases and the client shouldnt be ponished.*I hope theres is some way that you can help if not i will pay the amount, but after that i will cancel the credit card and will tell people the way this company treats its clients.
They didnt do nothing about it.
I want that money cover by the banks insurance
Id been a good customer for more than ** years.
I tried to talk to a supervisor but the employees refuse.
I have an issue with Bank of America too
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Bank of America

Report Fraud issue
Reported by GetHuman2616514
Mar 28th, 2019 - a mon ago
I have an issue with Bank of America too
Fixed
Seen by 6 customers so far
Similar issue to 13038 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman2616514 started working on this issue
Mar 28th 2:28pm
GetHuman2616514 indicated the issue is not fixed yet.
Mar 29th 3:34pm
GetHuman2616514 indicated the issue is not fixed yet.
Mar 29th 3:42pm
GetHuman2616514 indicated the issue is not fixed yet.
Mar 29th 3:44pm
GetHuman2616514 indicated the issue is not fixed yet.
Mar 29th 8:15pm