I was fraud victim by phone trying to change two ticket master tickets to another date...
GetHuman2616514's Report Fraud issue with Bank of America from March 2019
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The issue in GetHuman2616514's own words
Cancel the purchases of the apple cards ... I was fraud victim by phone trying to change two ticket master tickets to another date in a different state.*They said that i had to put money on an account with apple cards in orther to make changes on the tickets. After i did it, id realized that it was a fraud and call the credit card to make a stop payment and open an investigation.*They did it and concluded that i was not cover and that i have to pay the money.*I think that this is wrong. I should be protected as a loyal costumer for more than ** years, i tried to talk to a supervisor and it wasnt possible they didnt allow it.*I supose that this company has insurance for this cases and the client shouldnt be ponished.*I hope theres is some way that you can help if not i will pay the amount, but after that i will cancel the credit card and will tell people the way this company treats its clients.
They didnt do nothing about it.
I want that money cover by the banks insurance
Id been a good customer for more than ** years.
I tried to talk to a supervisor but the employees refuse.
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