In February of this year someone tried to use my debit card with Bank of America. Thank...

GetHuman2470080's customer service issue with Bank of America from March 2019

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The issue in GetHuman2470080's own words
In February of this year someone tried to use my debit card with Bank of America. Thankfully the bank saw this and deleted the charges. They also closed my then debit card and sent me another one* however, they sent it to my old address and I never received it. I called Bank of America on March *, **** and told them I never received my replacement card and gave me my new address of **** Reservation Road, Rock Hill, SC ***** so they would send another debit card to the correct address. I had changed my address with the post office also. To date I have not received my second replacement card. I called the bank yesterday to tell them I had not yet received my *nd replacement card. The only information I was given was that If I did not receive my new card by March **TH to contact them again. Is there anything else I should do? I have had a debit card for years with them and never had a problem receiving a replacement card. Your help would be appreciated.
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Bank of America

Customer service issue
Reported by GetHuman2470080
Mar 13th, 2019 - 5 mons ago
I have an issue with Bank of America too
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Seen by 2 customers so far
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GetHuman2470080 started working on this issue
Mar 13th 12:10pm