I placed an order on ******** w*New York lily for * blouses that totaled $***.**. The...

GetHuman2321122's customer service issue with Bank of America from February 2019

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The issue in GetHuman2321122's own words
I placed an order on ******** w*New York lily for * blouses that totaled $***.**. The order didn’t arrive until *******, and I was dissatisfied w*both the quality of the material and fit of all items, and emailed a request for a return label for full reimbursement. *My response from the company was that they wanted pictures of everything I considered a quality issue and my measurements...*When I abliged, they told me they couldn’t honor my request, because I didn’t order the proper size for my **” bust, and suggested I gift or donate the items.*Their catalog does list the measurements of its clothing, and * of the * items were over **”, and * items were under **” by .**” (that’s about an eighth of an inch)...*Emails continued to exchange, and I finally asked that my request be given to a supervisor... that was on ********, and I have not received a response.**A coworker suggested I contact my bank asit could be a fraud issue, even after the sale.**Respectfully, Lynda M Rogers
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Bank of America

Customer service issue
Reported by GetHuman2321122
Feb 27th, 2019 - 3 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 1 customer so far
Similar issue to 11852 others
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Timeline
GetHuman2321122 started working on this issue
Feb 27th 10:03pm