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Before contacting them, items GetHuman1965924 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1965924's own words
who do I contact to report a bank of America branch in Benicia ca. their stealing money from an elderly lady . they wont let her put a beneficiary on her account they said they'll do it when shes dead * the savings account is in her name bur spelled different we went to the bank the manager said let me look at the computer and came back and said oh no its correct I asked to print a page with the name she wouldn't and asked to file a complaint she said she would do it .. who can make this situation right,, its totally not fair.
GetHuman1965924 did not yet indicate what Bank of America should do to make this right.
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