I have already tried this once and nothing is resolved. No one has called me. The Ge...

GetHuman-geezma's customer service issue with Bank of America from January 2019

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I have already tried this once and nothing is resolved. No one has called me. The Get Human number is ****. Loan ***************. I called B of A last week and was told that my last payment of $***.** was paid on **-** ****. But they are deducting $***. A month as per our agreement. The $***.** was the required amount. I have never had a statement sent to me and I am thinking B of A has not credited my loan with the $***. they have been deducting during the whole life of this loan. I am not home so I don’t have a copy of the contact but can have it sent if necessary. Also, I am certain that me bank will confirm that you have been taking $***. every month. I have been on line
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Bank of America

Customer service issue
Reported by GetHuman-geezma
Jan 13th, 2019 - 9 mons ago
I have an issue with Bank of America too
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Seen by 2 customers so far
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