accounts fraud was made on my business and personal accounts. both accounts were closed...

GetHuman1818142's customer service issue with Bank of America from December 2018

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The issue in GetHuman1818142's own words
accounts fraud was made on my business and personal accounts. both accounts were closed*almost immediately. this happened in December ****. my ac counts are still not accurate I've asked for help, but they took a person off the counter until help was needed at the counter, which was almost immediately. I am desperate. I would like some personal help, please. account numbers were changed, temporary checks were issued, withdrawals were made from my personal account for business account activity. and it gets worse. were speaking of thousands of dollars missing from my accounts. not just pennies. I was told to change my business account number, which requires going to city hall in San Francisco. this caused the tax collector of my business (rental property) complete confusion. the person at the bank who was helping me with this problem, has since disappeared. there is no one at the bank who really does not want to get involved.*I don't blame them, its one big mess. and I'm helpless.. I believe the fraud was less than $***.

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Bank of America

Customer service issue
Reported by GetHuman1818142
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 9133 others
0 customers following this

Timeline

GetHuman1818142 started working on this issue
Dec 23rd, 2018 2:23pm

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