I had a joint checking*savings account with someone else and we closed the account the...

GetHuman-norvenc's customer service issue with Bank of America from December 2018

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The issue in GetHuman-norvenc's own words
I had a joint checking*savings account with someone else and we closed the account the other day. I went to make a new account for Bank of America and open a new checking and savings account by myself. But when my application got reviewed it said it was unable to open a new account for me because it had trouble verifying my identity. It says I can go to a local BoA and open an account in store but there are none near me (Alamosa,CO) and I dont have a car at this time (im a college student).*Is there any way I can verify my identity online besides what I have already filled out in the application so I dont have to drive extremely far*take more time without having a checking*savings account?*Please let me know!
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Bank of America

Customer service issue
Reported by GetHuman-norvenc
Dec 5th, 2018 - a mon ago
I have an issue with Bank of America too
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Seen by 4 customers so far
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Timeline
GetHuman-norvenc started working on this issue
Dec 5th, 2018 3:07am