My card is on hold because they want me to verify charges. Generally I do this via text...
GetHuman1685313's customer service issue with Bank of America from December 2018
Help with my Bank of America issue
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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1685313's own words
My card is on hold because they want me to verify charges. Generally I do this via text or on the app, but I was not sent a text this time, and have verified these same charges at least ten times on the app. In the past week, I have spent over an hour on hold with them and am currently on hold going on an hour just this evening. All I need to do is verify the charges (which were all valid) so I can use my card again.
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