Social sec. administration inform ed me at * am Dec. * that my SSI:D check was input in...

GetHuman1682903's customer service issue with Bank of America from December 2018

Help with my Bank of America issue
The issue in GetHuman1682903's own words
Social sec. administration inform ed me at * am Dec. * that my SSI:D check was input into their comuter on my file, that the treasury dept. processed my direct deposit to bank of america on Dec. *, ****. Yet * calls from my phone to BOA *** number and speaking with several customer serv reps have said they see no payment pending on my direct dep account. I have banked with this bank over a decade. I fee like this is such an easy issue to take care of on a computer with our current technology. Of course everyone realizes this is fixed income. My rent depends on these mistakes or delays of ppl paid to do this simple job. Either give me their job so i can show them how to do it properly or send me my check that i have received since **** when i ** yrs old. I am completely at loss when the agency that says and proves they sent my check yet the institution they sent it to says their computers dont have it. I need an explaination as a supossed "valued" customer. In advance thank you.
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Bank of America

Customer service issue
Reported by GetHuman1682903
Dec 3rd, 2018 - 2 mons ago
I have an issue with Bank of America too
Fixed
Seen by 2 customers so far
Similar issue to 8296 others
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Timeline
GetHuman1682903 started working on this issue
Dec 3rd, 2018 9:27pm
GetHuman1682903 indicated the issue is not fixed yet.
Dec 3rd, 2018 9:28pm