My credit card has been hacked, I think, and I want a new card with a different number.

GetHuman1638037's customer service issue with Bank of America from November 2018

Help with my Bank of America issue
The issue in GetHuman1638037's own words
The problem: My credit card has been hacked, I think, and I want a new card with a different number.
GetHuman1638037 did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman1638037 fixed the problem
I called the number for customer service and asked them to replace my cc. as it appeared to have been hacked. EVENTUALLY I was directed to a human who helped me with my problem. *I didn’t need any info, other than the usual, to accomplish my objective. *The problem was resolved with a minimum of confusion & time. *As far as I know, I didn’t receive a call from you. If l did, & missed the call, l apologize for the confusion. *Thank you,*Elizabeth Back
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Bank of America

Customer service issue
Reported by GetHuman1638037
Nov 27th, 2018 - 9 mons ago
I have an issue with Bank of America too
Fixed
GetHuman1638037 shared how to fix
Seen by 4 customers so far
Similar issue to 8018 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1638037 started working on this issue
Nov 27th, 2018 4:42pm
GetHuman1638037 confirmed the issue is fixed. Hooray!
Nov 27th, 2018 8:53pm
GetHuman1638037 confirmed the issue is fixed. Hooray!
Nov 27th, 2018 8:55pm