Bank of America was paid off in a refinance and did release their lien. However, they...

GetHuman1525351's customer service issue with Bank of America from November 2018

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The issue in GetHuman1525351's own words
Bank of America was paid off in a refinance and did release their lien. However, they were MERS for Franklin American and that lien was never released. This is holding up our refinance and do need help getting the old "second recording" of that same mortgage released, please.*Property address is *** Magnolia Ave, Easley, SC *****. The old BAC loan was *********-* for Jerry Gray. Payoff funds were wired ********.
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Bank of America

Customer service issue
Reported by GetHuman1525351
Nov 8th, 2018 - a yr ago
I have an issue with Bank of America too
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Seen by 11 customers so far
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Timeline
GetHuman1525351 started working on this issue
Nov 8th, 2018 7:35pm