I deposited $**,*** in a CD with Kansas State bank received confirmation they received...

GetHuman1473833's customer service issue with Bank of America from November 2018

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The issue in GetHuman1473833's own words
I deposited $**,*** in a CD with Kansas State bank received confirmation they received the money but never had a way to monitor my account so decided to close account within a few days of opening.The informed me my return would be released to me between * to * business days .It's been over ** days my money has yet to be returned and they say my money is no longer in thier bank.I was wondering what steps should I take to retrieve my funds.
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Bank of America

Customer service issue
Reported by GetHuman1473833
Nov 2nd, 2018 - a mon ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
Similar issue to 7140 others
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Timeline
GetHuman1473833 started working on this issue
Nov 2nd 10:03pm