I have a number of charges on a MasterCard with my name on it that are not authorized...

GetHuman-katzkoll's customer service issue with Bank of America from October 2018

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The issue in GetHuman-katzkoll's own words
I have a number of charges on a MasterCard with my name on it that are not authorized. My daughter opened an account in my name and has been using the card without my permission. Currently the Balance is about $**,***. I only recently found out that this card is in my name and I DID NOT open it. **When she opened the account, she said I was a "co-signer" only. I contact BOA and found out that I own the account and I then immediately closed it. **Bottom line, my daughter fraudulently opened the account and charged these items. Since I did not open the account or used the credit card at all, I feel that she has committed fraud. **What can I do? I do not feel I am responsible for any of these acquisitions.

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Bank of America

Customer service issue
Reported by GetHuman-katzkoll
Oct 22nd, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 6675 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman-katzkoll started working on this issue
Oct 22nd, 2018 7:02pm