On October *th ****, a fraudulent charge was made on my account for the amount of...

GetHuman-mjdeabre's customer service issue with Bank of America from October 2018

6459 similar
0 following
Help with my Bank of America issue
First: share to improve GetHuman-mjdeabre's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mjdeabre to get a Bank of America rep on the line!
Always use the GetHuman Phone tocall Bank of America. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mjdeabre may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-mjdeabre's own words
On October *th ****, a fraudulent charge was made on my account for the amount of $**.** by an Uber Driver while I was on vacation in Philadelphia. A Uber driver reported*sent fraudulent photos to uber after I left her vehicle and claimed damage to her vehicle. Uber took the above amount from my account to cover the damage*cleaning fees without my knowing*authorization. After I disputed the fraudulent charge, uber investigated further and realized the driver complaint was a scam and agreed to refund my money on October *th ****. Uber representatives informed me it would take between *-* days for the money to be back into my account. On October **th, Uber confirmed that the money was sent back to my account October *th **** for the amount of **$. However, I am unable to confirm the transaction via online banking. Can you please look into the matter for me, to confirm the money was put back into my checking account?
GetHuman-mjdeabre did not yet indicate what Bank of America should do to make this right.
I have an issue with Bank of America too
How GetHuman-mjdeabre fixed the problem
We are waiting for GetHuman-mjdeabre to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bank of America's attention and get better help faster. Tap below to get started.
Having Bank of America issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Bank of America email you?
This email address isn't valid
Follow this issue
See how GetHuman-mjdeabre fixes it.
This email address isn't valid

Bank of America

Customer service issue
Reported by GetHuman-mjdeabre
Oct 17th, 2018 - 3 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 6 customers so far
Similar issue to 6459 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mjdeabre started working on this issue
Oct 17th, 2018 6:03pm