For my credit card my newest PIN does not work. When I accessed the procedure to change...

GetHuman1332053's customer service issue with Bank of America from October 2018

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Tip from another customer
If you don’t know your PIN: Visit a financial center or call 800.432.1000, If you do know your PIN: Visit a Bank of America ATM and select More Options then Change PIN.
The issue in GetHuman1332053's own words
For my credit card my newest PIN does not work. When I accessed the procedure to change, I did not receive the telephone call with the authorization code to continue
GetHuman1332053 did not yet indicate what Bank of America should do to make this right.
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Bank of America

Customer service issue
Reported by GetHuman1332053
Oct 12th, 2018 - 2 mons ago
I have an issue with Bank of America too
Not resolved
Seen by 2 customers so far
Similar issue to 6256 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1332053 started working on this issue
Oct 12th 2:09pm